P.S.: I have attached two screenshots of some of the problems described above (the webcam icon in the Fusion status bar is also visibile, and has the icon of a headset: maybe this could also be improved, with a more realistic icon). Have you been able to reproduce this internally? Could it be some form of driver-related conflict between XP, Fusion and maybe also OS X? Etc. I also tried to apply the MS hotfix described here on the Logitech forums for a rather similar case (a hotfix which installs a new XP Usbehci.sys file, version "SP4"), but that didn't work either: still no camera detected in the QuickCam software (and of course the same happens in Windows Live Messenger and Skype), and still no driver reported as installed in the respective General tabs in Device Manager. 0, that is the latest drivers from the latest QuickCam 11.8 software - so, essentialy, the correct drivers are reported as not installed (in the General tab) and installed (in the Driver tab) at the same time! Very strange.Īll on a fresh and fully patched Windows XP Professional SP3 Italian install, with still very few other programs added (so there should be no conflicts). I incorrectly said that in the Device Manager it says that no driver is loaded (in the first, General tabs of the webcam and microphone properties): well, in reality it says that no driver is installed, while in the Driver tabs it correctly says (in both cases) that the driver is Logitech from version. The host system is Mac OS X Leopard 10.5.5 on a Mac mini with 4 GB RAM (512 MB dedicated to XP and 1 GB to Vista).Īn update. In Mac OS X, the webcam works in basic mode, through the built-in UVC (USB Video Class) driver: and even so, the image is very good. In Vista, as I said, everything works perfectly: but of course I'd prefer to use the webcam and its full-featured Windows-only Logitech software (in Unity mode) through XP, as it is less resource hungry than Vista (the webcam has some tough system requirements). I know there have been other similar reports regarding Logitech webcams, but a solution doesn't seem to have been found, yet. So, essentially, the webcam doesn't work: is this a Fusion problem? or an XP problem? or both? Verify you can see yourself in the QuickCapture window as shown below:įor a video tutorial to assist you in installing your software, please go to the Video Software & Services page on the Logitech web site.There is a problem with this webcam and VMware Fusion 2.0 with a Windows XP SP3 guest (while it works OK with a Windows Vista guest): following the QuickCam software installation instructions, when it is time to plug in the webcam (through USB 2.0) it is indeed detected by XP as a Logitech QuickCam Pro 9000, but then the new hardware icon remains in the tray without any further progress if one disconnects and then reconnects the webcam via the Fusion status bar, the installation completes (and thus it also detecs the built-in microphone), but after the installation the webcam doesn't work and isn't detected within the QuickCapture software in the Device Manager everything seems to be OK (both the camera and the microphone are present and working, and without any yellow problem badge), but it says that no driver is loaded (while the correct drivers are indeed installed) disconnecting and reconnecting apparently also works, with the usual sounds and no new hardware messages, as if everything were OK. Don’t forget where you saved the file - you will need it to install the software.ĭouble-click on the file you downloaded from the Logitech web siteĪfter your download has completed, launch the QuickCam software (Start > Programs > Logitech > Logitech QuickCam)Ĭlick on the QuickCapture button as shown below: Select the correct version (multilingual 32-bit or multilingual 64-bit) for your operating system as shown below: Select your operating system from the drop-down menu as shown below: Go to the QuickCam Pro 9000 Downloads Page. To get the correct version of QuickCam software for your QuickCam Pro 9000, do the following: 32-bit systems do not specifically state the version (as in the example shown below): If you have a 64-bit operating system, it will say so after the version. In the next window, verify your operating system. In the Run dialog, type winver as shown below: To determine the version of your operating system, do the following: Before you download software for the QuickCam Pro 9000, you need to verify what operating system you have.
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